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product leadership

Rise of the embedded agentProfessional

Rise of the embedded agent

Centralised AI/ML teams are fast becoming bureaucratic bottlenecks. The commoditisation of MLOps means the future lies in narrow, embedded AI agents owned by the product teams they serve.
19/06/20244 min Read More
Mid-range cloud is deadProfessional

Mid-range cloud is dead

The strategic viability of the mid-range cloud provider is collapsing as "the big three" use commodity compute as a loss leader and hoard specialised AI chips, Product Leaders must prepare for a binary choice: the lowest possible cost or proprietary, high-performance capability.
27/04/20244 min Read More
Grounding constraint for generative AIProfessional

Grounding constraint for generative AI

Prioritising speed over veracity with GenAI presents an untenable risk; a landmark legal judgement or new regulation will force an abrupt industry pivot. We must proactively embed grounding architectures now, transforming a liability into a sustainable strategic asset.
20/03/20234 min Read More
My new role is Product OwnerProfessional

My new role is Product Owner

The new dual-hat of UX Lead and Product Owner is not just a title change; it is a critical evolution. This shift demands a mastery of the business lexicon, strategically translating design rigour into quantifiable commercial value, particularly within the high-stakes Enterprise environment.
01/10/20224 min Read More
North Star Metrics: The Strategic ConstraintProfessional

North Star Metrics: The Strategic Constraint

Operating in high-stakes Live Broadcast, I have learnt that the elegant simplicity of a single North Star Metric is a strategic liability. Effective Enterprise growth demands not a single goal, but a tiered, disciplined metric hierarchy that serves as a non-negotiable constraint, forcing alignment and demonstrating true P&L causality from the ground up.
22/07/20214 min Read More
Scaling the System: Productising DesignProfessional

Scaling the System: Productising Design

Enterprise Design Systems are products in their own right; their success hinges on strategic governance and an engineer-first adoption model. I discuss our approach to making the system a dependency, not a suggestion, by focusing on tooling and a clear ownership model that scales.
03/05/20204 min Read More
Designing for a Millisecond UX WindowProfessional

Designing for a Millisecond UX Window

In the high-stakes world of live broadcast, our design decisions have no margin for error. As a UX Lead, I've had to fundamentally re-organise how we approach data-intensive interfaces, focusing on speed and absolute consistency. This environment proves that constraint is not a barrier; it is the ultimate design specification.
29/08/20194 min Read More